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Delivery & Returns

CLICK & COLLECT

All products are available for Click & Collect

To opt for the Click & Collect option, process your sale as normal and from the postage options select your preferred store for Collection

Once you have paid for your order you will get a confirmation of your order, we will then send you a notification once your goods are ready for collection.

Collection is usually available within 24hrs but can sometimes be longer dependent on stock availability/location. Bikes are all serviced before collection so if you wish to use Click & Collect for a bike purchase we will get your bike booked into our workshop and give you a collection time and date.

0% Finance Cannot be used for Click & Collect. If you wish to process finance for a store collection of a bike or items please contact us on 01925 575 999

DELIVERY


Due to COVID 19 we are currently unable to deliver any online orders. Please contact us in store for stock availability and click and collect alternatives.

AFTER COLLECTION


All products are supported by the assurance that Cyclehouse Ltd will adhere to any warranty commitments set out by the manufacturer of goods purchased in our store or through our website. Operating or using your product according to its instructions will give you a realistic return for your investment. You should realize that employing a product outside its recommended use or terms and conditions of maintenance may invalidate its warranty. If you have any issues, we can be contacted in person, by telephone or by email. (In all cases you will be dealt with in accordance with your legal rights)

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